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Freedoms

A fresh customer driven e-commerce website, revised brand design and new packaging increased sales by over 1000%

Business ambition

Freedoms is a part the NHS sexual health service that sells products on-line to individuals and other NHS organisations. The objective was to improve the service and increase online sales. A powerful customer friendly solution Increased customer loyalty and confidence Significant increase in product sales.

The process

Fresh design work of the complex product site helped clean the site architecture and direct users to relevant products. An improved smoother payment system boosted customer confidence making the whole seamless and user-friendly. We also integrated the site database with a fulfilment company to make sure that every order is processed within minutes.

Results

        • A powerful customer friendly solution
        • Increased customer loyalty and confidence
        • A significant increase in product sales.


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